Privacy Policy

Madinah Institute for Leadership & Entrepreneurship, hereinafter referred to as MILE, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through MILE’s Corporate Portal, Blog & Community platforms, application forms, and associated services.

1. Business Information Collection

Business Information refers to information provided by website visitors, business owners, administrators, account holders, or operators, including any uploaded content, live or recorded materials, visual or audio content, and related website data.

Such information is treated as confidential and will not be accessed except as necessary to provide support, maintain services, diagnose technical issues, improve service quality, or resolve service-related problems.

2. Personal Information Collection

MILE may collect personal information when necessary to identify or contact you. This may include your name, postal address, email address, telephone number, company name, job title, and information about your company.

We may also collect information related to your use of our services, including participation in programs, masterclasses, webinars, duration and frequency of attendance, live support sessions, chat communications, downloads, and website activity.

3. Website and Technical Data

We may collect technical information such as your Internet Protocol IP address, Internet service provider, date and time of access, pages visited, browser activity, and referring website addresses. This information is used to improve our services, analyze trends, and administer the website.

4. Use of Personal Information

Personal information collected by MILE is used to operate the website, provide requested services, process transactions, improve customer service, enhance user experience, and provide important service-related updates and notifications.

With your permission, MILE may also use your information to send details about other products, services, events, programs, or partner offerings.

5. Sharing of Information

MILE does not share personal information outside MILE and its controlled subsidiaries or affiliates without your permission, except as described in this Privacy Policy.

MILE may engage trusted third-party service providers to perform limited services on our behalf, such as website hosting, customer support, mailing, marketing communications, or service delivery. These providers are given only the information necessary to perform their services and are required to maintain its confidentiality.

6. Legal Disclosure

MILE may disclose personal information if required by law or in good faith belief that such action is necessary to comply with legal processes, protect MILE’s rights or property, or protect the safety of MILE employees, users, or the public.

7. International Data Transfers

Personal information collected through MILE services may be stored and processed in Saudi Arabia, the United States, or any other country where MILE, its affiliates, subsidiaries, or service providers maintain facilities.

By using MILE services, you consent to such transfer, storage, and processing of information outside your country of residence where applicable.

8. Control of Your Personal Information

Users may choose not to receive promotional or marketing communications from MILE. Each communication will include an option to unsubscribe or opt out.

If you experience any difficulty unsubscribing or managing your communication preferences, please contact us at: inquiries@mile.org.

9. Access and Correction

If your personal information changes, or if you wish to correct, update, or request access to your personal data, you may contact MILE at: inquiries@mile.org.

10. Scope of This Policy

This Privacy Policy applies only to MILE websites, platforms, application forms, and related services. It does not apply to separate products, services, or platforms that may be operated independently by MILE or third parties.

11. Contact Us

For any questions, requests, or concerns regarding this Privacy Policy, please contact us at:

Email: inquiries@mile.org