| For all the advancement in technology infrastructure and considerable investments made by organisations, generating value from Business Intelligence (BI) software relies on managers and staff using accurate data, in the right format, for the right KPIs. This requires developing a robust performance measurement capability |
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This course is relevant to representatives of organisations that:
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Aim to understand the complexities of using KPIs from both a technical and human perspective |
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Have an interest in developing organisational performance measurement skills easily applied in practice |
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The course is designed for executives, operational managers and analysts from both delivery and support functions such as finance, accounting, project management, human resources, sales, marketing, logistics, quality control and improvement, strategy/planning and operations. |
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Active involvement of all the participants in a collaborative learning environment where opinions and experiences are shared; |
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Group discussions, exercises, simulations and case studies; |
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Explanation of the theory informing performance measurement, in plain English; |
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